5+
years of professional experience across healthcare IT and application support
Janesville, WI · Open to EHR & clinical informatics roles
Translating clinical workflows
into EHR configuration
built for go-live.
I'm Chiragbhai — an EHR Analyst at Tegria with 5+ years in healthcare IT, including two years supporting MEDITECH Expanse and Epic implementations. I validate clinical workflows, test build, migrate and reconcile data, and support go-lives inside HIPAA-regulated environments.
2 yrs
supporting MEDITECH Expanse and Epic EHR implementations and application support
90%
clean-claims rate supported through post-live revenue-cycle optimization
2
enterprise EHR go-lives — MEDITECH Expanse and Epic
— 00
Hello — I'm Chiragbhai.
I'm an EHR Analyst with 5+ years of professional experience, including two years supporting MEDITECH Expanse and Epic EHR implementations and application support.
My work spans EHR workflow validation, requirements analysis, UAT, functional and regression testing, defect management, data migration and validation, and go-live support. I work across clinical, operational, and technical stakeholders to keep build aligned with how care is actually delivered.
I have working knowledge of HL7, FHIR, SQL, Python, Excel, and Power BI, and I'm currently pursuing an M.S. in Health Informatics at Benedictine University.
- Role
- EHR Analyst · Tegria
- Based in
- Janesville, WI 53546
- Education
- M.S. Health Informatics (in progress) · Benedictine University
- Specialties
- MEDITECH Expanse · Epic · HL7 / FHIR · SQL · Python
- Open to
- EHR Analyst · Clinical Informatics · Healthcare Data Analyst roles
- Contact
- chiragndha28@gmail.com
Work history
EHR implementation, application support, and healthcare data work across clinical, revenue-cycle, and public-health settings.
Tegria
EHR Support & Implementation Analyst
Supporting the Epic EHR implementation for San Bernardino County DPH, translating public-health clinic and lab processes into Epic configuration and build.
- Supported the Epic EHR implementation for San Bernardino County DPH, translating public-health clinic and lab processes (immunization clinics, client intake, mobile outreach) into Epic configuration and build.
- Mapped current-state public-health workflows into future-state Epic workflows, documenting requirements and workflow specifications used for configuration and testing.
- Coordinated interface and integration work across patient scheduling, lab interfaces, and state immunization registries to maintain data continuity during the transition from legacy Athena/CPSI systems.
- Developed and executed test scenarios and coordinated clinical and user acceptance testing (UAT), documenting defects and validating Epic modules (scheduling, encounters, registries, billing) before go-live.
- Delivered end-user training and at-the-elbow go-live support for clinic nurses, epidemiologists, and administrative staff, resolving build and workflow issues in real time.
- Supported post-go-live optimization by fixing defects, refining workflows, and assisting revenue-cycle stabilization through charge-capture and coding review.
- Maintained implementation deliverables — requirements, workflow documentation, test scripts, validation results, and issue trackers — keeping each workstream traceable and audit-ready.
- Partnered with clinical, operational, and technical stakeholders to clarify requirements, resolve workflow issues, and track action items across the implementation.
- Epic
- UAT
- Workflow Validation
- HL7 Interfaces
- Revenue Cycle
- Go-Live Support
- Public Health
Tegria
EHR Support Analyst (Internship)
Supported the MEDITECH Expanse (MaaS) implementation at Huggins Hospital across clinical and patient-access workflows.
- Supported the MEDITECH Expanse (MaaS) implementation at Huggins Hospital, assisting with workflow validation, issue tracking, and go-live readiness across clinical and patient-access workflows.
- Assisted with migration of scheduling and patient data from legacy Allscripts and CPSI systems into MEDITECH Expanse, reviewing records and flagging discrepancies for validation.
- Supported consolidation of the MEDITECH patient portal (MyHealth), helping manage patient onboarding so records, bills, and scheduling were available from day one.
- Supported testing and UAT by executing functional test scenarios, validating workflows, and documenting results and defects.
- Assisted with clinical build and workflow support across ambulatory, laboratory, and surgical modules, checking that configuration aligned with operational requirements.
- Provided post-go-live support and troubleshooting, assisting with incident investigation and issue resolution during system stabilization.
- Supported post-live revenue-cycle optimization, helping review clean-claim workflows and billing reports that contributed to reaching a 90% clean-claims rate.
- MEDITECH Expanse
- MaaS
- MyHealth
- Data Migration
- UAT
- Ambulatory / Lab / Surgical
Software Concepts LLC
AI-Assisted Web Developer
Built and maintained responsive websites and internal web tools, translating business requirements into functional interfaces.
- Built and maintained responsive websites and internal web tools, translating business requirements into functional pages, forms, and UI components.
- Used AI-assisted development to generate, refine, debug, and document application code, accelerating delivery of requested enhancements.
- Investigated and resolved UI and functional issues through debugging, functional testing, and regression testing before release.
- Web Development
- UI Components
- AI-Assisted Development
- Debugging
- Regression Testing
Tech Mahindra
Associate — Customer Support
Resolved customer support requests through issue analysis, troubleshooting, and documented escalation.
- Resolved customer support requests through issue analysis, first-level troubleshooting, documentation, and escalation of complex cases to technical teams.
- Managed concurrent support tickets by prioritizing issues, maintaining ticket records, following up on pending cases, and coordinating resolution through closure.
- Documented recurring issues and troubleshooting procedures, creating reusable resolution information that improved consistency in day-to-day support operations.
- Troubleshooting
- Ticketing
- Documentation
- Escalation
National Food Security Act (NFSA) Program
Data Entry Operator
Processed and validated beneficiary records within a computerized public-distribution environment.
- Processed and verified beneficiary and ration-card records within the computerized PDS environment, checking source information for completeness and accuracy.
- Identified and corrected duplicate, incomplete, inconsistent, and inaccurate records through structured data-quality and validation checks.
- Maintained validated records and issue information to support reconciliation, reporting, and administrative review of PDS/NFSA data.
- Data Quality
- Validation
- Records Management
- Reconciliation
GitHub projects
Self-directed healthcare data and workflow work — building on the same data-quality and workflow analysis used on the job.
P/01
Healthcare Data Quality & Validation Analysis
Profiled and validated a synthetic EHR-style patient dataset (Synthea: demographics, encounters, conditions) using Python (pandas) and Excel — screening for duplicates, missing values, and out-of-range entries. Defined field-level validation rules and a data dictionary modelled on healthcare data-quality SOPs.
3datasets profiled
field-levelvalidation rules
1data dictionary
- Python
- pandas
- Excel
- Synthea
- Data Dictionary
P/02
Public Health Data Analysis
Analysed county-level public health indicator data (CDC public datasets) to identify trends and outliers, building summary tables and visual trend reports in Excel.
county-levelindicators
CDCpublic datasets
trendreports
- Excel
- CDC Data
- Trend Analysis
- Visualization
P/03
Clinical Workflow Documentation & EHR Readiness Case Study
Documented the current-state workflow of a multi-step service intake and fulfilment process (intake → triage → fulfilment → follow-up), identified failure points and rework loops, and proposed a system-supported future-state workflow with role-based user steps and data-capture points.
4-stepcurrent state
role-basedfuture state
systemsupported design
- Process Mapping
- Gap Analysis
- Requirements
- EHR Readiness
Technical skills
The platforms, standards, and methods I work in — grouped by the part of the EHR lifecycle they serve.
EHR & Clinical Systems
- MEDITECH Expanse (MaaS)
- Ambulatory
- Laboratory
- Surgical
- Epic
- EHR Implementation
- Application Support & Configuration
- Dictionary Build & Maintenance
- Clinical Informatics
- Workflow Validation & Optimization
- Patient Access
- Patient Portal (MyHealth)
- User Access
- Go-Live & Post-Go-Live Support
- Revenue Cycle Management (RCM)
Interoperability
- HL7 v2.x (ADT, ORM, ORU, MDM, DFT, SIU)
- FHIR R4
- EHR Integration & Interfaces
- Interface Troubleshooting
- Clinical Data Exchange
- REST APIs
Business Analysis
- Requirements Analysis & Gathering
- Workflow Specifications
- Business Process Analysis
- Process Mapping
- Gap Analysis
- Requirements Traceability
- Implementation Readiness
- Public Health Workflows
- Change Management
Testing & QA
- UAT
- Functional & Workflow Testing
- Regression Testing
- Upgrade & Patch Testing
- Release Validation
- Test Cases & Scripts
- Application Validation
- Defect Management
- Triage & Reproduction
- Retesting & Fix Verification
Healthcare Data & Analytics
- EHR Data Migration
- Data Validation & Verification
- Data Quality & Integrity
- Reconciliation & Cleansing
- SQL
- Python
- MS Excel
- Power BI
- Reporting
Clinical Standards & Compliance
- ICD-10
- CPT
- HCPCS
- SNOMED CT
- LOINC
- RxNorm
- Data Standards & Security
- HIPAA
- HITECH
- PHI
- CMS Interoperability
- Promoting Interoperability
- USCDI
- Meaningful Use
Incident & Application Support
- Incident & Problem Management
- Issue Triage & Resolution
- Application Troubleshooting
- Root Cause Analysis
- Technical Escalation
- Ticket Management
- ITSM & Ticketing Tools
Development & Technology
- Responsive & Front-End Web Development
- Web Applications
- UI Components
- Internal Web Tools
- AI-Assisted Development
- Application & Code Debugging
Documentation & Collaboration
- End-User Training
- User & Technical Documentation
- Knowledge Management
- Stakeholder Communication
- Cross-Functional Collaboration
- Action-Item Management
- MS Office (Excel, Word, Outlook, Visio, PPT)
- Medical Terminology
- SDLC
- Agile
- Project Coordination
Credentials & education
Formal education, certifications, and the coursework behind the health-informatics foundation.
Education
2026 — 2028
M.S., Health Informatics
Benedictine University · Lisle, IL
In progress · Expected 2028
2021 — 2023
M.S., Computer Science
Monroe College · New Rochelle, NY
Aug 2023
2014 — 2018
B.S., Chemistry
Gujarat University · India
Apr 2018
Certifications
- HIPAAHIPAA Compliance Training — Sep 2026
- GoogleGoogle Analytics Certification — Sep 2026
Graduate Coursework
- HIIntroduction to Health Informatics
- HIHealthcare Information Systems
- HIElectronic Health Records
- HIHealth Systems, Law and Policy
- DAProgramming for Analytics (Python / R / SAS)
- DADatabases and Data Warehousing
- DAData Visualization
- BABusiness Analytics I & II
Let's keep the
system reliable.
Open to EHR Analyst, clinical informatics, and healthcare data roles — onsite, hybrid, or remote, with relocation anywhere in the United States.